Statement on the processing of personal data and consent to the use of site data
This document covers the privacy management of this website
This page describes how to manage the site related to how the personal data of customers who use the services is processed and view their pages
The information is made mandatory and produced taking into account art. 13 of the Legislative Decree 30 June 2003, No 196 with reference to the Code on the Protection of Personal Data and those who interact with web services accessible by telematics in reference to the website.
through this page, under applicable data protection legislation (including the General Data Protection Regulation 2016/679 (the "GDPR"), the company that owns the site is responsible for processing personal data.
This Privacy Statement applies to all sites as well as to any application, service, or tool (collectively "Services") that refers to the Privacy Statement, regardless of how they are accessed and used, for example, on mobile devices.
This Privacy Statement also applies to the provision of products through the websites, applications, services or partner tools that refer to the Privacy Statement and where the advertisements of that site are published, according to the terms of this Privacy Statement.
The Privacy Statement can be changed at any time by publishing the updated version on this site, including the date the modified version takes effect. Any substantive changes to this Privacy Statement will be announced on the homepage and/or by email.
The Information Statement under art. 13 of the Legislative Decree 30 June 2003, No 196 on the protection of personal data"
Please note that under Article 13 of Legislative Decree 196/03, the personal data you kindly provide will be processed at our site by paper and electronic registration and will be used for the sole purpose of:
1) to fully enforce all contractual obligations for the management and shipping of products;
2) comply with the obligations of the law, a regulation or EU and international legislation, including in relation to return goods and guarantees items.
In addition, with your consent, we may use your personal information to:
- Market by email or SMS.
- Marketing through other partner companies of the aforementioned site
- Customize third-party advertisements that you may see on third-party websites.
- Use your location to provide location-based services.
- Use your sensitive data to facilitate transactions in certain categories.
You have the right to revoke your consent at any time.
We may use automated technologies for decision-making or profiling. We will not make automated decisions about you that may have significant consequences for you, except in circumstances where: such a decision is necessary under a contract with you, we have your consent or the current legislation requires us to use that technology.
The company that owns the site assures its visitors and customers that this document on the processing of personal data takes place in accordance with fundamental rights and freedoms, as well as the dignity of the person concerned, with particular reference to privacy, his personal identity and the right to protection of personal data. We ensure a very high level of protection of the rights of customers of this website as well as the fulfillment of obligations by the controller.
THE OWNER TREATMENT
Following the consultation of this site, data relating to identified or identifiable persons may be processed. The "owner" of the treatment is the owner of the site
The owner of the site is responsible for the treatment under Article 29 of the Personal Data Protection Code, as he holds all the rights and manages the entire technology department at its headquarters.
LOCATION DATA PROCESSING
The processing of personal data connected to the web services of this site takes place at the aforementioned site used and managed only by qualified personnel in relation to the processing of personal data.
Personal data provided by users requesting information material or signing up for the newsletter service is used for the sole purpose of performing the requested service or performance. In some cases the data in the same scope may be used in order to improve the products present or the performance of the website always under expressed consent by the customers of this website.
If you need a personal identification of the user in order to provide the user with a particular service, you will be asked to give consent to their use and only to perform the requested service. In case a customer wants to make a transaction with this website, you will be asked for first name, last name, phone number, email address, credit card number and delivery and billing address. All this information is necessary in order to be able to provide the requested performance, in addition to the above information can be used to contact you in order to obtain some necessary data in the processing of your transaction.
The company may also use the contact information to: send you a message summarizing the transaction confirmation and eventual shipment of products, and providing further information about it, to communicate special offers and promotions to you as required in this Privacy Statement.
Order on this website
In order to place an order on this ecommerce the customer will need to provide the shipping/billing data, their phone number, an email address. The shipping address will be used to be able to deliver the purchased goods and will be communicated only to the couriers expressed for the delivery of the requested asset.
The telephone number can be used for communication with the customer regarding the order being prepared or for issues related to the complete or partial fulfillment of the purchased goods and finally communicated to the couriers for the delivery of the asset.
The email address will be used for communications to the customer regarding the order confirmation immediately after accepting the terms of the contract and concluded the order on the page of the site that performs that function, confirmation of the payment and for other possible communications by way of example the delay of shipment, goods not present in the warehouse, tracking code of the shipment etc.
The email address will also be used by the courier for any communications related to the sale and where expected the courier to send a text message containing the code of trackin
Change of goods and returns
In order to make a return or exchange of goods on this e-commerce, the customer will need to provide the shipping/billing data, their phone number, an email address. The shipping address will be used to be able to deliver the goods sent as a replacement, it will be communicated only to the couriers expressed for the delivery of the requested asset. The email address will only be used to proceed with the request for return or exchange goods and for acceptance according to the current law regarding returns in EU countries or if it is necessary for any refund notices.
The customer's personal account:
The site allows its customers to create their own restricted area where their personal information is entered, and where all orders or services provided are listed.
During registration, the following data is required for a customer account (required data):
- your email address
- your password
- your name
- your last name
Consent to data protection provisions
Shipping and billing address is required only if you place orders. For your order we need the correct details of first and last name, address and data for payment. We need your email address to be able to confirm the receipt of your orders and shipping as well as to communicate in general with you. We also use your email address as the identification (the registration name) that you need when you connect to your customer account.
The customer has the right to delete and anonymize all his data directly from his personal area by clicking on DELETE ACCOUNT if it fails in the procedure the customer can request the removal of his account and the complete anonymity of the data by sending a simple email, without necessarily providing through the contact page of the site.
NEWSLETTER AND MARKETING
By providing your consent for receiving newsletters by slashing the flag in the checkout or using the sign-up form, present in several parts of this website, or for the creation of your personal account, the site is authorized to send information by email or text message, about new products, promotions, coupons and other types of visual marketing. For the shipment of the newsletter we use the email address that you have given us and we only need the consent that, you as the holder of the email address, approve the receipt. If you no longer want to receive our newsletter, you can object at any time without costing us through the contact page. Of course, each edition of the newsletter also contains a link to cancel the receipt of the newsletter.
NAVIGATION AND PERSONAL DATA
Where possible, security measures are implemented to prevent unauthorized access to cookies and similar technologies. A unique code ensures that only the site can access cookie data.
Cookies are small files that are stored on your data medium and that store certain settings and data for interchange with our systems via your browser. By principle there are two types of cookies: so-called session cookies, which are deleted as soon as the browser is closed and persistent/temporary cookies that are stored for an extended or indeterminate period on your data support. We need this storage to be able to set the pages of our site and our proposals in a way that is more suitable for you and therefore make it easier for you to enjoy, for example by storing certain settings, so that you do not need to repeat them every time.
our website uses the following cookies in particular:
GOOGLE ANALYTICS COOKIES
This website uses Google (Universal) Analytics, a web analytics service offered by Google Inc. (www.google.it). Google (Universal) Analytics employs methods that allow an analysis of the use of the website by you, such as so-called cookies, text files that are stored on your computer. Information created about website usage is usually transferred to a Google server located in the US and stored there. In the case of the activation of IP anonymisation on this website in EU Member States and other signatories to the European Economic Area Convention, your IP address is shortened before it is transmitted. Only in exceptional cases is the full IP address transmitted to a Google server in the US. The anonymized IP address transmitted from your browser to Google Analytics is not matched with other Google data.
You can prevent the detection and transmission of data created by cookies and related to your use of the website (including your IP address) to Google as well as their dissemination through Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=it.
Alternatively to the browser plug-in you can click on this link to prevent detection via Google Analytics on this website. By doing this you have the installation of an opt-out cookie on your terminal appliance. If you delete your cookies, you must click the link again.
GOOGLE ADWORDS COOKIES
The site may use Google Inc.'s Google Adwords program at certain times, and Google Remarketing technology, cookies are used when using remarketing and tracking conversions from the adwords program as part of serving advertisements on the site www.google.com and related sites their partners. Users can still disable Google conversion tracking cookies from the settings of the Internet browser that they use for browsing. You can also delete this data later by clearing the cache and deleting the cookies saved for your Internet browser. For more informationhttps://www.google.com/intl/it/policies/privacy/
You can also disable Google Analytics cookies by downloading a specific plug-in provided by Google inc., at the following address https://tools.google.com/dlpage/gaoptout
For each access on the web pages of the site the usage data is transmitted from the respective internet browser and stored in protocol files, the so-called log files of the web servers. The data series stored in this procedure contain the following data: the date and time of the recall, the name of the recalled site, IP address, referrer-URL (URL of origin, that of the site through which you arrived on the site in question), the amount of data transmitted, as well as information about the products and version of the browser used.
We process these logfile data sets to improve and make our website more usable, to identify and remove errors faster, and to manage server capabilities. At the same time, we use logfile data sets to fend off attacks on our shop, such as those within so-called distributed denial of service that aim to block our servers by overloading them with requests. These logs are automatically deleted from our servers every 30 days.
DATA PROVIDED VOLUNTARILY USER
Your personal data is transmitted securely through encryption. Of course, this also applies to your order and customer login. We use Transport Layer Security (TLS) encoding (SSL) encoding.
We also protect our WEB pages and other systems through technical measures to account for the loss, destruction, access, tampering or dissemination of your data by unauthorized persons. Personal data is given to the personal or objective circumstances of a determined or determinable individual. Under this definition, your name, your phone number, as well as the personal data you give us when registering or creating your account, fall under this definition. In the case of sending mail to any of our addresses on this website or on other partner sites or using the contact form you will provide express consent to the use of your personal data for the provision of the services or requested information.
Advertisements on banners
We use the data collected during your visit to the site to show you the so-called advertising on banners. These are advertisements that we place on third-party sites. In general, this is done through the use of so-called cookies or pixels. Our goal is to make our advertising proposal more interesting and useful to you, so in banner advertising you will mainly see products that you have already reviewed on our pages or products that are similar to those you were interested in (so-called retargeting). In the context of banner advertising, we operate exclusively with pseudonymized data; cookies do not contain readable text information about your data (such as name or email address).
IMPATIMENTS RIGHTSThe "interested", i.e. individuals, legal entities, entities or associations, to which the data relates, have the right, at any time, to obtain confirmation of the existence of the same data and to know its contents and origin, verify its accuracy or ask for its integration or updating, or rectification under art. 7 of the D.Lgs. 6/30/2003, No. 196. Under the same article, those concerned also have the right to request the deletion, anonymous transformation or blocking of the data concerning them, dealt with in violation of the law, and to oppose, in any case, for legitimate reasons, their treatment.